Faqs

Frequently Asked
Questions

Prices?

You can find our prices on our services pages, or on our online booking system.

How do I book an appointment?

You can book either by phone, email, or using our easy to use online booking system.

Rain cancellations?

If the forecast shows rain on the day of your appointment, we will be able to reschedule you to the next available appointment, or you could bring your vehicle to our shop. It is good to note that just because the forecast shows rain on thursday, doesn’t mean that it will be raining all day. We also have a canopy cover to work in light to moderate rain conditions. 

Multiple Vehicles?

We provide a fair discount when doing multiple vehicles. The percentage will depend on whether they are being done on the same day or not, the service chosen and the number of vehicles.

Payments Methods

We accept cash, electronic transfer, debit and credit cards. Taxes (13%) are not included in the price.

Insurance

Squirrel Shine business insurance gives you a peace of mind knowing both your property and vehicle are protected.

Areas of Service

Currently, our main operations are in Mississauga, Oakville, Milton, Georgetown, Brampton and Etobicoke. We also have a shop located in Mississauga.

Frequently Asked QuestionsDETAILING SERVICES

How does the mobile service work?

After booking your appointment, our technician will arrive at your doorstep with all the equipment and tools necessary to do a professional detail. Let us take care of your vehicle while you do you. A water and electrical outlet may be required depending on the chosen service.

Areas of Service

Currently, our main operations are in Mississauga, Oakville, Milton, Georgetown, Brampton and Etobicoke. We also have a shop located in Mississauga.

How do I book an appointment?

You can book either by phone, email, or using our easy to use online booking system.

I have more than one vehicle, do you provide a discount?

We provide a fair discount when doing multiple vehicles. The percentage will depend on whether they are being done on the same day or not, the service chosen and the number of vehicles. 

Frequently Asked QuestionsCERAMIC COATING

Warranty and Aftercare

All our coatings come with an installer and manufacturer warranty, with a duration varying on the package chosen. For more information, please check out our Warranty and Aftercare booklet. (I’ll attach this file)

What is it?

Ceramic coating is a liquid polymer coating that is applied to the exterior surfaces of a vehicle to provide long-lasting protection from the elements. The coating chemically bonds with the vehicle’s factory paint, creating a layer of protection that is more durable and resistant to scratches, chips, and environmental contaminants than traditional wax or sealant. The result is a high-gloss, hydrophobic finish that repels water, dirt, and other debris, and makes cleaning and maintenance easier. Ceramic coating is a popular choice for car owners who want to keep their vehicles looking like new for years to come.

How long does the installation take
  1. The time it takes to install ceramic coating on a vehicle can vary depending on a few factors, such as the size of the vehicle, the condition of the paint, and the number of layers of coating being applied. Typically, the process can take anywhere from several hours to a full day or more to complete.

Before applying the coating, the vehicle must first undergo a thorough wash, clay bar treatment, and paint correction to ensure that the surface is free of any contaminants and imperfections that could interfere with the coating’s bonding process. The coating is then applied to the vehicle’s exterior surfaces using a specialized applicator and allowed to cure for a specified period of time, which can range from a few hours to several days depending on the environmental conditions. Once the coating has cured, the vehicle is ready for use and should be protected for several years.

Do I need to do paint correction first?

In most cases, 9 out of 10 new vehicles can benefit from some sort of Polishing or Paint Correction. Prepping the vehicle before applying Ceramic Coating and Paint Protection Film will greatly enhance the gloss and film will lock it in for years to come. It is also going to determine the quality of the results. However, this is not always necessary and can be determined on a case-by-case basis.

Why do I need it?

Ceramic coating is a popular choice for car owners who want to protect their vehicles from the damaging effects of the environment. The coating creates a durable, hydrophobic layer that helps to prevent scratches, swirl marks, and damage from environmental contaminants such as UV rays, acid rain, and bird droppings. This means that the vehicle’s paint will stay in excellent condition for longer, reducing the need for costly repairs or repainting. Ceramic coating also provides a high-gloss finish that enhances the appearance of the vehicle and deepens the color and shine of the paint. Additionally, the coating makes cleaning and maintenance easier, as dirt and grime can be easily wiped away. Overall, ceramic coating is a great investment for car owners who want to keep their vehicles looking like new for years to come.

But my vehicle is brand new?

It is a common misconception that a brand new vehicle requires no paint correction and that the paint is fresh from the factory. It is the dealership’s usual practice to do a new car prep before delivering to the customer. Dealerships will always use the fastest and cost effective way to prep the car, which inevitably creates these imperfections. In addition to that, the dealership details uses a body shop glaze and a combination of high speed machines with dirty wool pads to create that show car shine under the showroom lights. This merely helps to create extra gloss, hiding all the imperfections remaining.

Frequently Asked QuestionsPAINT CORRECTION

What is the Claybar and Iron Decontamination?

Decontamination (sometimes referred to as “decon”) is the process of removing those “things” that do not come off with just a car wash. These contaminants may come in the form of iron deposits, tar, paint overspray, concrete splatter, or sap. This is a crucial pre-paint correction step to deliver the best results.

What is Paint Inspection and Trim Masking?
  1. This is the most crucial step prior to a multi-stage paint correction. The thought of having multiple high speed tools touching the vehicle’s paint surface is often times daunting. While this commonly happens at most dealerships and inexperienced detail shops, here at Squirrel Shine, it is our number one priority to produce the most striking result without creating further damage by incorporating next generation equipment. The vehicle is thoroughly inspected using multiple light sources including high powered LEDs, direct sunlight, and a sun gun to reveal all imperfections. A high powered digital magnifying microscope will be used to look into deeper scratches providing high resolution details at 500x magnification. The next step is to measure the paint’s clear coat using an ultrasonic paint depth meter to make sure there is enough clear coat to work with. This is a very important process and commonly overlooked by most detailing shops. It determines the thickness of the paint and the possibility of burning through the clear coat. 
  2. All panel edges, plastics and sensitive areas will be protected using body safe masking tapes. Another step most detailing shops will ignore. Masking these areas will prevent the buffer from burning through the clear coat, since the paint is always the thinnest towards the edge of the panels.
I took my vehicle to a detailer and the results were horrible. Can you fix it?

We get this all the time. We usually get the vehicle with a bunch of holograms in the paint and wax all in the emblems and honeycomb areas. This is clear signs of an inexperienced detailer with a rotary and a wool pad and with too much compound or polish, and not properly trim masking around vehicle prior to polishing.

How many stages of paint correction do you offer?

Typically, we offer up to 3 stages of paint correction on a vehicle. The first stage is the cutting stage. Here, we use an aggressive cutting pad, typically made of microfiber or wool, along with a cutting compound liquid, to remove heavy defects and swirls from the paint. The next step is polishing. This is done typically using a foam polishing pad, and a liquid polish. This does 2 things, remove more minor swirl marks and scratches, and leave the surface extremely clear and glossy in preparation for coating. The 3rd and final step, which is less common, is ultra fine polishing. This is done with a very very mild polishing pad, and heavy polishing liquid. This is done to further exchange the gloss and overall appearance of the painted surface prior to coating.

My vehicle is brand new, do I need paint correction?

It is a common misconception that a brand new vehicle requires no paint correction and that the paint is fresh from the factory. It is the dealership’s usual practice to do a new car prep before delivering to the customer. Dealerships will always use the fastest and cost effective way to prep the car, which inevitably creates these imperfections. In addition to that, the dealership detailers uses a body shop glaze and a combination of high speed machines with dirty wool pads to create that show car shine under the showroom lights. This merely helps to create extra gloss, hiding all the imperfections remaining. However, this is not always necessary and can be determined on a case-by-case basis.

How long does it take and how much do you charge?

Paint Correction normally takes anywhere between six to 30 hours, depending on the vehicle. Price will be determined based on number of hours required, the type of vehicle and customer expectations. We do not give prices for paint correction over the phone, but we can set you up for an in-person appointment to inspect the paint and go from there. [Click here]

Are you insured?

Squirrel Shine business insurance gives you a peace of mind knowing both your property and vehicle are protected.

Frequently Asked QuestionsPAINT PROTECTION FILM

Warranty?

We provide a warranty for our paint protection film service to ensure customer satisfaction and peace of mind. The warranty details will be provided to you at the time of installation and may vary depending on the specific product and package chosen. In most cases, the warranty is for 10 years from the date of installation.

What does the warranty cover?

Our warranty typically covers issues such as yellowing, cracking, peeling, and bubbling of the paint protection film. It is important to review the specific terms and conditions of the warranty to understand its coverage and any limitations that may apply.

How long does the installation take?

The installation time for paint protection film can vary depending on several factors, including the size and complexity of the vehicle, as well as the specific areas being covered. On average, a full paint protection film installation can take anywhere from one to three days. However, smaller or partial installations may be completed within a shorter timeframe. Our team will provide you with a more accurate estimate based on your vehicle’s requirements.

Do I need to do paint correction first?

Ideally, paint correction should be performed before installing paint protection film. Paint correction involves removing imperfections such as swirl marks, scratches, and paint defects from the surface of the vehicle’s paintwork. By doing so, the paint protection film can be applied to a smooth and flawless surface, maximizing its effectiveness and visual appeal. We recommend discussing paint correction options with our team to ensure the best results for your vehicle.

Why do I need it?

Paint protection film helps to protect your vehicle’s paint from damage caused by environmental contaminants, scratches, and rock chips. It can also help to maintain the resale value of your vehicle by keeping the paint in excellent condition.

How is paint protection film different from ceramic coating?

Paint protection film is a physical barrier that is applied to the exterior surfaces of a vehicle, while ceramic coating is a liquid polymer coating that chemically bonds with the vehicle’s factory paint. Both provide protection from environmental contaminants, but paint protection film is more effective at preventing physical damage such as scratches and rock chips.

Frequently Asked QuestionsMOTORCYCLE DETAILING

How does the mobile service work?

After booking your appointment, our technician will arrive at your doorstep with all the equipment and tools necessary to do a professional detail. Let us take care of your vehicle while you do you. A water and electrical outlet may be required depending on the chosen service.

What is it?

Ceramic coating is a liquid polymer coating that is applied to the exterior surfaces of a vehicle to provide long-lasting protection from the elements. The coating chemically bonds with the vehicle’s factory paint, creating a layer of protection that is more durable and resistant to scratches, chips, and environmental contaminants than traditional wax or sealant. The result is a high-gloss, hydrophobic finish that repels water, dirt, and other debris, and makes cleaning and maintenance easier. Ceramic coating is a popular choice for car owners who want to keep their vehicles looking like new for years to come.

How long does the installation take

The time it takes to install ceramic coating on a vehicle can vary depending on a few factors, such as the size of the vehicle, the condition of the paint, and the number of layers of coating being applied. Typically, the process can take anywhere from several hours to a full day or more to complete.

Before applying the coating, the vehicle must first undergo a thorough wash, clay bar treatment, and paint correction to ensure that the surface is free of any contaminants and imperfections that could interfere with the coating’s bonding process. The coating is then applied to the vehicle’s exterior surfaces using a specialized applicator and allowed to cure for a specified period of time, which can range from a few hours to several days depending on the environmental conditions. Once the coating has cured, the vehicle is ready for use and should be protected for several years.

Do I need to do paint correction first?

In most cases, 9 out of 10 new vehicles can benefit from some sort of Polishing or Paint Correction. Prepping the vehicle before applying Ceramic Coating and Paint Protection Film will greatly enhance the gloss and film will lock it in for years to come. It is also going to determine the quality of the results. However, this is not always necessary and can be determined on a case-by-case basis.

Why do I need it?

Ceramic coating is a popular choice for car owners who want to protect their vehicles from the damaging effects of the environment. The coating creates a durable, hydrophobic layer that helps to prevent scratches, swirl marks, and damage from environmental contaminants such as UV rays, acid rain, and bird droppings. This means that the vehicle’s paint will stay in excellent condition for longer, reducing the need for costly repairs or repainting. Ceramic coating also provides a high-gloss finish that enhances the appearance of the vehicle and deepens the color and shine of the paint. Additionally, the coating makes cleaning and maintenance easier, as dirt and grime can be easily wiped away. Overall, ceramic coating is a great investment for car owners who want to keep their vehicles looking like new for years to come.

But my vehicle is brand new?

It is a common misconception that a brand new vehicle requires no paint correction and that the paint is fresh from the factory. It is the dealerships usual practice to do a new car prep before delivering to the customer. Dealerships will always use the fastest and cost effective way to prep the car, which inevitably creates these imperfections. In addition to that, the dealership details uses a body shop glaze and a combination of high speed machines with dirty wool pads to create that show car shine under the showroom lights. This merely helps to create extra gloss, hiding all the imperfections remaining.

Frequently Asked QuestionsWINDOW TINTING

How long before I can roll down my windows?

It is crucial that you do not roll down your windows for at least three to five days after the installation. The tint requires some time to adhere to the glass, and following this guideline will ensure a proper bond.

How long does it take?

The duration of the window tinting process depends on the type and number of windows being tinted, as well as the complexity of the vehicle. On average, the installation can take anywhere from two to four hours. However, it’s important to note that this is just an estimate, and the actual time may vary.

Warranty?

We offer a warranty on our window tinting service to provide you with peace of mind. Our warranty covers issues such as bubbling, peeling, fading, and discoloration. The specific terms and duration of the warranty will be provided to you at the time of the installation.

What brand and shade of tints do you offer?

We work with reputable brands known for their high-quality window films. The specific brand options may vary depending on availability and customer preferences. As for the shade of tints, we offer a range of choices to meet your needs, including light, medium, and dark shades. During the consultation, we can discuss the available options and help you select the most suitable tint for your vehicle.

Will the tint be ruined by heated glass?

Our window tints are designed to withstand the normal heat generated by the sun and the defoggers in your vehicle. They are heat-resistant and should not be adversely affected by the heated glass. However, it is important to avoid using abrasive materials or sharp objects on the tinted windows, as these can cause damage. Additionally, excessive heat, such as from a heat gun, should be avoided during cleaning or other processes to prevent potential harm to the tint.

Got a question?”

Reach out & one of our representatives will be happy to help you